Introduce an AI-powered feature that aids engagement managers in writing replies and follow-up questions in response to user feedback. This tool will utilize advanced NLP algorithms to suggest contextually relevant, engaging, and thoughtful responses. It will analyze the content of user feedback and generate suggestions for follow-up questions, personalized responses, or even automated replies where appropriate. The aim is to facilitate more meaningful interactions, save time for engagement managers, and ensure a high level of responsiveness within engagements.